Is Pullman Phuket Arcadia Naithon Beach Good For Families With Young Kids?
Yes. Pullman Phuket Arcadia Naithon Beach is one of my favorite family hotels in Phuket. The family rooms have a separate kids’ bedroom with a bunk bed and toys, the kids’ club accepts children from four years, and there are both a big family pool and a quiet adults-only pool.
Pullman Phuket Naithon Beach Review for Families (2025)
We had our first stay at the Pullman Phuket Arcadia Naithon Beach in August 2024 with our girls, who were 3 and 7 at the time. It was not planned at all. We had some awful issues at the Hyatt Kamala, got our money back, and moved to the Pullman for the last two nights of our trip. Best decision ever.
This non-sponsored review is based on that first stay, but we came back two more times, and I updated the article in 2025. So all details are fresh and helpful. Let’s dive in.
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The Pullman Phuket Naithon Beach in a Nutshell
- Location: Set in northwest Phuket with breathtaking views of the Andaman Sea and direct access to Naithon Beach.
- Accommodation: 277 stylish rooms and villas, including private pool villas with ocean views.
- Dining: 3 bars, 2 restaurants, and a deli serving Thai and Western dishes.
- Amenities: Two infinity pools, an award-winning spa, a 24-hour gym, a yoga deck, and a free Kids’ Club.
- Business & Events: 5 meeting rooms and gorgeous spots for weddings and events.
- Proximity: Only a 12-minute drive from Phuket International Airport.
First Impressions of the Pullman Phuket Naithon Beach
As mentioned earlier, we fled from Hyatt Kamala. It was late afternoon, and before booking the Pullman Phuket, I called ahead to let them know we were coming. So, they already knew we were “complaint customers” and probably handled us extra carefully.
Check-in was smooth as butter. We were served right away, and the staff at the front desk were super friendly and helpful. Our luggage was whisked away immediately, and we were handed welcome drinks. A mini-bus took us to our room.
Once inside, we were greeted by a surprise mini candy station for the kids. So thoughtful!
Family Rooms at Pullman Phuket Arcadia Naithon Beach
Layout, Space, and Facilities
We booked a family room because, let’s face it, we all sleep better in two separate bedrooms. The Family Room at Pullman Phuket Resort was spot on for us. It came with a kids’ room featuring a bunk bed, a PlayStation 4 (how crazy is that?!), some toys, and—our girls’ highlight—two giant plush toys.
There was also a dressing room, a big private bathroom, and a spacious master bedroom with a sitting area. The large private balcony even had space to dry wet swimwear.
Cleanliness? Impeccable! But for a room costing 550 USD a night, that’s the least I expect. Housekeeping came twice daily.
Our room overlooked the adults-only pool area, which felt strange at first. But the next morning, I understood why (more on that later).
Dining at Pullman Phuket Naithon Beach
Breakfast at Elements
We decided to spend the next couple of days without leaving the hotel, so we booked breakfast. The restaurant “Elements” has indoor seating and covered outdoor areas with a lovely view of the main pool and the sea. Gorgeous!
The buffet? Amazing! We’re vegetarians (no meat or fish, but we do eat eggs) and prefer plant-based milk. So, our expectations for hotel buffets are usually low. But Pullman’s buffet didn’t disappoint. There was an egg bar, an Indian pancake station, a juice bar with freshly squeezed options, and more.
My only downside? No proper Matcha Latte. But honestly, we’re used to that by now.
Our highlight: Our youngest turned 3 while we were there. I informed the hotel the day before, and they brought a fabulous chocolate cake with a personalized message to our table—free of charge! Later, the staff decorated our room with balloons and flowers. Our birthday girl was thrilled.
Oh, and kids under 8 eat breakfast for free!
Lunch Options for Vegetarians and Families
For lunch, we stuck to “Elements.” The menu is a bit limited for vegetarians, but we managed to find a delicious falafel bowl and veggie Pad Thai. The kids’ menu has plenty of options, and they enjoyed vegetable fried rice with ice cream for dessert.
High chairs are available, but our 3-year-old was a bit too big for them. We’re used to this in Thailand. They’re simply not prepared for northern-Europe-sized toddlers.
Dinner at Vero Restaurant
We dined at the Italian restaurant “Vero.” It’s located at the top of the hotel, with indoor seating and a few outdoor tables. The place is very meat-centric—guests can even choose their knives for cutting steak.
But there were also a couple of vegetarian options. The pizza and pasta were excellent. Also, the restaurant has a cozy wine bar with an impressive wine selection.
Our family highlight: Seconds after we sat down, the waiter brought coloring materials for the kids. This kind of service is gold! It keeps the kids happy, and parents relaxed while waiting for the food.
Pools at Pullman Phuket for Kids and Adults
Main Family Pool
The main pool is massive, with varying depths and water fountains for the kids to splash around in. There is always staff keeping an eye on safety. They have plenty of lounge chairs, and in the afternoon, the staff comes around hanging towels on umbrellas to make sure everyone stays in the shade.
Adults-Only Infinity Pool
The adults-only infinity pool is my favorite. It is super peaceful, with the same gorgeous panoramic views. You can chill on the lounge chairs or float in the pool on a bean bag. And by pressing a button, you can call a staff member right to your chair.
Naithon Beach Access from Pullman Phuket
We already knew Naithon Beach from a family photoshoot during a previous trip, and we instantly fell in love with its untouched beauty. No sunbeds or umbrellas, just lots of soft sand and stunning sunsets. The waves can get a bit high, though, so it’s always a good idea to keep an adult nearby to watch the kids.
It’s fantastic that the hotel has direct access to Naithon Beach. There’s a staircase leading straight from the hotel to the beach. Just don’t forget your room key, or you won’t be able to get back in! There’s also a station to clean your feet before heading back to the hotel grounds.
Kids’ Club at Pullman Phuket Arcadia Naithon Beach
Now, here’s why it makes perfect sense for the family rooms to be located next to the adults-only pool: the gym (which is fantastic) is right next door, and the huge, colorful Kids’ Club is just below it.
Supervision, Play Areas and Activities
As with most hotels, kids 4 and up can stay there on their own. The Kids’ Club is lovingly designed, with big indoor and outdoor play areas. When dropping off the girls, we had to specify whether we were okay with them watching TV or not. We opted out and signed them up for fun activities instead. One day, they decorated gel candles, and on another, they painted soap figures.
The nannies speak good English and are so sweet with the kids. We were able to hit the gym and relax at the adults-only pool, knowing our girls were having a blast.
That said, we’ve stayed at other hotels, like the Hyatt, that offer even more activities. For example, the kids at Hyatt baked pizzas, went on mudflat walks with a marine biologist, and had family movie nights.
Overall Family Experience at Pullman Phuket
We felt completely at home and welcomed as a family.
What I love most is that Pullman Naithon Beach isn’t a full-blown kids’ hotel. Every time we stayed there, about 25% of the guests were families, which was perfect. I don’t mind that there are no water slides, as there are plenty of other things to do.
The other guests were pleasant too (and I’m super picky about this, easily annoyed by loud families with no sense of consideration). Another big plus!
Prices and Value at Pullman Phuket Naithon Beach
The Pullman Phuket Naithon Beach is a high-end luxury hotel, a flagship Pullman resort, and the prices reflect that. We paid about 550 USD per night, including tax, for our Family Deluxe Room with breakfast in August (mini-high season).
Sure, it’s not cheap. But it’s totally worth it for what you get. You could easily spend several days without ever leaving the hotel grounds. You have everything you need.
Tips for Families Visiting Pullman Phuket Naithon Beach
For Thailand in general, I always recommend coming during the shoulder season, when high season transitions into low season. The weather is usually still great, but the tourist crowds drop off.
My favorite travel times are March–April and July–September. October to early December is rainy season (though it varies between the west and east coasts), and it can get very wet and uncomfortable. From December to February, it’s high season, and places like Phuket are packed to the brim.
Here’s my Phuket Weather Guide.
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– Where to See Elephants in Thailand?
– Thailand with a Baby – Family Travel Guide
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Key Takeaways
- The Family Rooms offer a separate kids’ bedroom and plenty of space for a family of four.
- The resort has a large family pool, an adults-only pool, and direct access to Naithon Beach.
- The kids’ club accepts children from 4 years and has indoor and outdoor play areas.
- Breakfast has strong vegetarian options compared to many Phuket resorts.
- Prices are high, especially in August and December, but consistent with other luxury hotels in this area.
Final Verdict on Our Stay as a Family at Pullman Phuket Arcadia Naithon Beach
As you can probably guess, Pullman Phuket Naithon Beach gets 5 out of 5 stars from our family. Since our first stay, we have already returned two more times. The family rooms are hard to beat, and the balance of being kid-friendly without feeling like a noisy, busy kids’ hotel is just fantastic.
The only things Pullman Phuket could work on: a better Matcha Latte, more veggie options on the lunch and dinner menus, and maybe a few more adventurous kids’ activities. But other than that, this hotel ticks all the boxes, and you should book your family vacation there now!
Do you have any more questions? Please let me know in the comments. I’m happy to help!
Thank you for reading and for making me part of your day! Yours, Lulu
FAQ About Pullman Phuket Naithon Beach With Kids
How many rooms does Pullman Phuket Arcadia Naithon Beach have?
Pullman Phuket Arcadia Naithon Beach has 277 rooms and suites, plus a handful of private pool villas. So it feels like a big resort, but thanks to the layout on the hillside, it never felt crowded to us.
Where exactly is Pullman Phuket Naithon Beach located?
The hotel sits on a headland above Naithon Beach on Phuket’s quiet northwest coast, around 10–15 minutes from Phuket International Airport. It is right next to Sirinat National Park, so you get lots of nature, sea views, and far fewer crowds than in Patong.
Is this the same as Pullman Phuket Panwa Beach Resort?
No. My review is only about Pullman Phuket Arcadia Naithon Beach. Pullman Phuket Panwa Beach Resort is a different hotel on the southeast side of the island, in Panwa. When you book, double-check that the name includes “Arcadia Naithon Beach” if you want the same experience we had.
What age is the kids’ club at Pullman Phuket Arcadia Naithon Beach?
The kids’ club (called Kids’ Playground) is free and takes children from 4 to 14 years old. Younger children can join when a parent or nanny stays with them. It is open daily from 9 am to 6 pm.
How much does a family room at Pullman Phuket cost per night?
Prices change a lot by season and demand. For our stays in 2024 and 2025, we paid around 550 USD (about 474 EUR) per night for the Family Deluxe Room, including breakfast. In low season you can often find cheaper rates, especially mid-week.
Is Pullman Phuket Naithon Beach noisy or more relaxed?
For us it was a good balance. The main pool and breakfast area are lively and family-friendly, but the adults-only pool and spa are quiet. Roughly a quarter of guests were families when we stayed, so it never felt like a pure kids’ hotel.
Do you need a car to stay at Pullman Phuket Naithon Beach?
Not necessarily. You can arrange airport transfer through the hotel and walk down to Naithon village for a few simple restaurants, massage places, and mini-marts. If you want to explore Phuket more deeply (Patong, Old Town, other beaches), I would book a driver, use Grab, or rent a car for a day or two.
